Lessons I learnt from the Corporate World

We have been spending some time recently talking about work and the working life, especially since GG & BB will start their six-month industrial attachment next year and I thought that some of what we discussed could be of use to others, especially someone who is either just entering the corporate space or are a few years in and want to succeed in their careers.

In no particular order, here’s what I have learnt:

  • Be good to those below you more than those above you. Treat everyone with the respect you expect from them for yourself. Be nice to everyone, you never know when you are being judged.
  • Be careful when you work with friends, it may sometimes end badly
  • Keep your opinions about others to yourself and never share it with anyone else at work
  • Don’t Gossip! Especially in the pantry and public spaces, you never know who could be listening
  • Office politics is a fact of life and you can’t escape it. Learn to play the game
  • Network, network and then network some more. As you grow in your career, your networks will become more and more useful and informative.
  • Make your boss look good. That’s the key to success because they are the only ones who will battle for you and promote you. Make sure you know what your boss needs to accomplish and do your best to help them accomplish it.
  • Document everything! Your wins, commendations, compliments and learnings.
  • Train someone else to do your job and do it well. Because if you are irreplaceable in your position, you will never move up because there is nobody else to do what you are doing and doing best.
  • Any organisation you work for is not running a charity, they are here to make money and you have also been hired for that reason. You are hired because you have something that the organisation needs and any employment is a two-way process, one where both parties benefit.
  • Be reliable, be punctual and if you give someone a deadline, make sure you stick to it and in fact try to finish your work before the deadline.
  • Under promise and over deliver. It’s very simple actually. If you think you need 2 days to get a task done, ask for three days. This way, you have an extra day for any unforeseen circumstances that may come up and you are prepared and if all goes well, you get the task done ahead of your deadline, making you look super-efficient.
  • Become friends with all the secretaries, PAs and other co-ordinators. They will help you in tight spots and are also a good source of information that may not be found elsewhere.
  • Stay calm, cool and collected even if you are a withering mass inside. Be like the swan who looks calm and placid above the water, but is furiously paddling below it.
  • Leave your emotions at the door when you enter your place of work. Always think twice when you send emails or make phone calls when you are angry or upset. One tip I use during these times is to type your email first without typing in the email address and keep it aside for a while. Then when you are in a better frame of mind, edit the email, add the email address and send it.
  • Be well-dressed at work. Stand out, but not in the wrong way. If your work environment is conservative, then don’t wear outlandish clothes and vice-versa. Discreet jewellery, perfume and clothes which are classic will be better than fast fashion.
  • You are your own brand, so everything you do, say, write, dress, behave showcases the brand. So, create the brand that resonates with your work environment and maybe a couple of steps above your current role and stay true to your brand image at all times.
  • Have a life outside the office. You are not just a corporate drone, you should and must have a life outside of work. Have a hobby and do something that is totally unrelated to what you do at work.
  • Ask and encourage feedback from your managers because sometimes there may be something that you don’t see, but someone more experienced may instantly see.
  • Share successes, especially when you work as a team. When you do this, you let others share the glory and they will feel part of the successful project. Also, it never helps to have people think positively about you and your ethics. Giving others a chance to claim credit is an easy and effective way to magnify results.
  • Never stop learning. Every opportunity, good or bad teaches you something, even if it is what not to do, so don’t stagnate and become too comfortable in your job.
  • Always look at the bright side, and the positive side of things. Don’t get bogged down by pessimism. When days, weeks or even months are difficult, take heart and the hardest times will pass.
  • Focus on what you do best and try to compensate for your weaknesses. Nobody is perfect and everyone has some areas they are not good at, so amplify your strengths and work on the weaknesses.
  • Procrastination is something all of us are prone to, but procrastination has clear repercussions in the workplace resulting in challenges such as falling behind tasks. So, make sure you have clear daily goals which you tick off before you start slacking.
  • Failure is not the death kneel of your career. You will fail and multiple times in your career, but don’t stress about them. With no mistakes, there would be no opportunity to learn. Every failure gives you the chance to grow both personally and professionally.
  • Speak up. In meetings, in discussions and anyplace where you may have some input. This is not the time to be shy and refrain from speaking. If you have something to add to the discussion, make sure you put your point across. It may not be accepted, but for every ten points you put across, maybe one will be the one that is what was needed. But also ensure that when you speak, you understand what is being said and don’t speak illogically and nonsense.
  • Proactively seek new responsibilities, but only if you can handle. Conversely, don’t take up anything and everything that is thrown your way. Learn to say no to those above you if you are unable to manage or are hitting way above your weight and expertise.
  • Learn that everyone is expendable. If you don’t go to work, your organisation will not shut down, they will move on. But if you are not around, your family will be extremely affected and will find it very hard to move on. So don’t prioritise your job over your family.
  • Never burn bridges. You never know when you may have to go back to someone you have fought with, bad-mouthed or just generally been unpleasant to. People remember and will take their revenge when its their turn.
  • Work hard when you are at work, and when you leave the office, try to turn off. Most importantly have fun doing what you are doing and the eight or nine hours you spend at work won’t feel very long.
  • Stay two steps ahead. No matter what we do, success is less about any given moment and more about the next. Learn to anticipate what your manager or customer needs before they know how to ask for it and that’s one of the quickest ways to distinguish yourself in the workplace. Take initiative and don’t wait around to be told what to do, but at the same time, don’t make any assumptions, either.
  • Don’t take anything personally. Be professional, even when you think someone is out to get you.
  • Don’t trust anyone, especially at work. Everyone is looking out for themselves and a someone you consider a friend can easily throw you under a bus to save themselves. And at the same time, there’s a well know saying which is apt here to keep your friends close and enemies closer and is 100% true in a corporate setting.
  • Listen more and speak less. We have been given two ears and a mouth for a reason. So listen more than you speak and actually listen instead of rehearsing what you are going to say. At the same time, pay attention to what is happening around you and you will never be caught off guard.
  • Never betray anyone’s trust. Keep other people’s secrets as well as your own, and don’t share information that was given to you in confidence
  • Keep your social media to your social circle. Don’t ever add your co-workers and bosses to your social media platforms. You wouldn’t want them to know what is going on in your life which can give them ammunition to hurt or harm you. This doesn’t include LinkedIn as that is a work social platform.
  • Be flexible. Have an opinion, but don’t have hard opinions.
  • Don’t run after money. No doubt having money in the bank and being financially independent is important, but don’t let money dictate what you are in life and what you want to do in life. Let money be an accessory, not the focus.
  • Go the extra mile. Nobody ever achieved success by doing the bare minimum. Go above and beyond and you will be rewarded in one way or another.
  • Last, keep your goal in front of you and remember that whatever you do, you need to be true to yourself

So, there you have it, 40 lessons I learnt while in the corporate world. I am going to share it with BB & GG and their friends. Hope this was useful to you too. If you have more lessons from the corporate world, please share in the comments below.

In My Hands Today…

Influence: The Psychology of Persuasion – Robert B. Cialdini

Influence, the classic book on persuasion, explains the psychology of why people say “yes”—and how to apply these understandings. Dr. Robert Cialdini is the seminal expert in the rapidly expanding field of influence and persuasion. His thirty-five years of rigorous, evidence-based research along with a three-year program of study on what moves people to change behavior has resulted in this highly acclaimed book.

You’ll learn the six universal principles, how to use them to become a skilled persuader—and how to defend yourself against them. Perfect for people in all walks of life, the principles of Influence will move you toward profound personal change and act as a driving force for your success.

Poem: It is Darkest before the Dawn

The world world collectively has been in a depression for about a year now. Everytime we things things are getting better, it becomes worse. But with the world reaching herd immunity and many countries getting their people vaccinated, maybe things will get better. It’s possible we have not yet reached the darkest part of the night yet, when dawn will bring new hope to the world.

It is Darkest before the Dawn

When life throws you a curveball
When all you want to do is curl into a ball

That’s when you remember
It’s always darkest before the dawn

When you are steeped in despair
When all life needs is a prayer

You do realise that things can only get better
Things can only look up, life will be happier

The dawn brings a fresh ray of hope
Which mimics the hope that life gives you

When you hit rock bottom, there is just one way
And that’s the way up, life is not just grey

Get mentally strong, that’s the rule
Then life will not seem to be so cruel

A new day will dawn and things will get better
So much so, we will look back and wonder

Why we despaired and were sad and webegone
It’s so true when they say
It’s the darkest before the dawn

In My Hands Today…

SuperFreakonomics: Global Cooling, Patriotic Prostitutes And Why Suicide Bombers Should Buy Life Insurance – Steven D. Levitt and Stephen J. Dubner

The New York Times best-selling Freakonomics was a worldwide sensation, selling over four million copies in thirty-five languages and changing the way we look at the world. Now, Steven D. Levitt and Stephen J. Dubner return with SuperFreakonomics, and fans and newcomers alike will find that the freakquel is even bolder, funnier, and more surprising than the first.

Four years in the making, SuperFreakonomics asks not only the tough questions, but the unexpected ones: What’s more dangerous, driving drunk or walking drunk? Why is chemotherapy prescribed so often if it’s so ineffective? Can a sex change boost your salary?

SuperFreakonomics challenges the way we think all over again, exploring the hidden side of everything with such questions as:

How is a street prostitute like a department-store Santa?
Why are doctors so bad at washing their hands?
How much good do car seats do?
What’s the best way to catch a terrorist?
Did TV cause a rise in crime?
What do hurricanes, heart attacks, and highway deaths have in common?
Are people hard-wired for altruism or selfishness?
Can eating kangaroo save the planet?
Which adds more value: a pimp or a Realtor?

Levitt and Dubner mix smart thinking and great storytelling like no one else, whether investigating a solution to global warming or explaining why the price of oral sex has fallen so drastically. By examining how people respond to incentives, they show the world for what it really is – good, bad, ugly, and, in the final analysis, super freaky.

Freakonomics has been imitated many times over – but only now, with SuperFreakonomics, has it met its match.

School Stories: Memories and an Alternate Reality

Source

As you now I studied in JB Vachha High School. What you don’t know was that my paternal grandparents were strictly against me and then my sister attending this school. They wanted me to attend the nearby South Indian school which was my father, his siblings and all his cousins alma mater. But my mother stood strong and in the face of intense opposition, went ahead and got me enrolled into my school. Amma, my mother, used to see my neighbours and other girls in our neighbourhood wear the blue and white uniform on their way to school and insisted her daughters also should be in the same school.

The biggest objection my grandparents had was that my father’s alma mater offered Tamil as the mother tongue language and this was not offered in my school, which offered French as the second language. They worried, and probably rightly, that if we didn’t learn the language of our ancestors, we would no longer be good Tamil girls. But amma had her way and we started school in the school of her choice.

The other day, I was thinking what if amma did not get her way and me and my sister ended up in the school of my grandparents choice? Actually I don’t have to look too far to see this, as I did have friends in the building and in the neighbourhood who did go to the school. I would say, we would be fluent in Tamil, which today, we can only speak, but can’t read or write. And this in turn, would have made me get BB & GG to take Tamil as their mother tongue language instead of Hindi which they took.

It’s quite likely that we would be slightly more conservative and not have too many friends from other community groups. In our school, we developed a more liberal mindset and because our classmates came from not only different strata of society, but also from different communities, we learnt to be able to have a live and let live attitude.

And the most important thing, according to me is our school is a girls school while the other school is a co-ed school. And if I think back, with the exception of our physical education teacher, a music teacher and some peons in the school, all our teachers and staff were women. This means that while in school, we had no filter! We spoke what we wanted, especially when teachers were not around and because there were no boys, we spoke about things that may have been either taboo or spoken in a hush-hush way in a co-ed school. Remember, this was the eighties India where the country was still in the throes of socialism and liberalisation was still at least four-five years away. The con, atleast for me was that I was unconfortable with boys, until I entered graduate school because my degree programme also had a higer percentage of girls compared to boys and so I barely interacted with them. Being in a single sex school does allow the school to tailor the teaching style according to the students and my school also offered a whole suite of extra curricular activities which in that day and age, hardly any school offered. Of course, the bulk of these extra curricular activities were geared towards making us good moms and housewives, but still in that India, when we used to speak with our friends and family from other schools, they barely had anything more than a library and physical education period. We used to have music, dance, cookery, laundry, stiching, embroidery, girl guides, social service and typing. I am probably missing some, but in hindsight, all these are things that probably would have made more sense half a century back.

If my amma had not had her way, I would not be the person I am today and because we spent a good portion of our early lives in school, we spent 12 to 13 years in the same school, the school and its ethos and philosophy have moulded us. For this I am so very thankful that amma took a stand and ensured she gave us the opportunities going to this school offered us.

So how did your school mould you? I would love to hear in the comments below.