Tag Archives: Leadership

In My Hands Today…

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Difficult Conversations: How to Discuss What Matters Most – Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher

Whether you’re dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying “no,” or “I’m sorry,” or “I love you,” we attempt or avoid difficult conversation every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success.

You will learn:
— how to start the conversation without defensiveness
— why what is not said is as important as what is
— ways of keeping and regaining your balance in the face of attacks and accusations
— how to decipher the underlying structure of every difficult conversation

Filled with examples from everyday life, Difficult Conversations will help you on your job, at home, or out of the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.

In My Hands Today…

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Noise: A Flaw in Human Judgment – Daniel Kahneman, Olivier Sibony, Cass R. Sunstein

Imagine that two doctors in the same city give different diagnoses to identical patients — or that two judges in the same courthouse give different sentences to people who have committed the same crime. Suppose that different food inspectors give different ratings to indistinguishable restaurants — or that when a company is handling customer complaints, the resolution depends on who happens to be handling the particular complaint. Now imagine that the same doctor, the same judge, the same inspector, or the same company official makes different decisions, depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical.

In Noise, Daniel Kahneman, Cass R. Sunstein, and Olivier Sibony show how noise contributes significantly to errors in all fields, including medicine, law, economic forecasting, police behavior, food safety, bail, security checks at airports, strategy, and personnel selection. And although noise can be found wherever people make judgments and decisions, individuals and organizations alike are commonly oblivious to the role of chance in their judgments and in their actions.

Drawing on the latest findings in psychology and behavioral economics, and the same kind of diligent, insightful research that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment — and what we can do about it.

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Trump Passion in the Quest for Work You Love – Cal Newport

In this eye-opening account, Cal Newport debunks the long-held belief that “follow your passion” is good advice.

Not only is the cliché flawed—preexisting passions are rare and have little to do with how most people end up loving their work—but it can also be dangerous, leading to anxiety and chronic job hopping.

After making his case against passion, Newport sets out on a quest to discover the reality of how people end up loving what they do. Spending time with organic farmers, venture capitalists, screenwriters, freelance computer programmers, and others who admitted to deriving great satisfaction from their work, Newport uncovers the strategies they used and the pitfalls they avoided in developing their compelling careers.

Matching your job to a preexisting passion does not matter, he reveals. Passion comes after you put in the hard work to become excellent at something valuable, not before. In other words, what you do for a living is much less important than how you do it.

With a title taken from the comedian Steve Martin, who once said his advice for aspiring entertainers was to “be so good they can’t ignore you,” Cal Newport’s clearly written manifesto is mandatory reading for anyone fretting about what to do with their life, or frustrated by their current job situation and eager to find a fresh new way to take control of their livelihood. He provides an evidence-based blueprint for creating work you love.

So Good They Can’t Ignore You will change the way we think about our careers, happiness, and the crafting of a remarkable life.

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Leadership: Six Studies in World Strategy – Henry Kissinger

Henry Kissinger analyses how six extraordinary leaders he has known have shaped their countries and the world. ‘Leaders,’ writes Henry Kissinger in this compelling book, ‘think and act at the intersection of two the first, between the past and the future; the second between the abiding values and aspirations of those they lead.

They must balance what they know, which is necessarily drawn from the past, with what they intuit about the future, which is inherently conjectural and uncertain. It is this intuitive grasp of direction that enables leaders to set objectives and lay down a strategy. ‘In Leadership, Kissinger analyses the lives of six extraordinary leaders through the distinctive strategies of statecraft which he believes they embodied.

After the Second World War, Konrad Adenauer brought defeated and morally bankrupt Germany back into the community of nations by what Kissinger calls ‘the strategy of humility’. Charles de Gaulle set France beside the victorious Allies and renewed its historic grandeur by ‘the strategy of will’. During the Cold War, Richard Nixon gave geostrategic advantage to the United States by ‘the strategy of equilibrium’.

After twenty-five years of conflict, Anwar Sadat brought a vision of peace to the Middle East by a ‘strategy of transcendence’. Against the odds, Lee Kwan Yew created a powerhouse city-state, Singapore, by ‘the strategy of excellence’. Although when she came to power Britain was known as ‘the sick man of Europe’, Margaret Thatcher renewed her country’s morale and international position by ‘the strategy of conviction’.

To each of these studies, Kissinger brings historical perception, public experience and – because he knew each of their subjects, and participated in many of the events he describes – personal knowledge. The book is enriched by insights and judgements such as only he could make, and concludes with his reflections on world order and the indispensability of leadership today.

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The Art of Being Indispensable at Work: Win Influence, Beat Overcommitment, and Get the Right Things Done – Bruce Tulgan

What’s the secret to being indispensable—a true go-to person—in today’s workplace?

With new technology, constant change and uncertainty, and far-flung virtual teams, getting things done at work is tougher and more complex than ever. We’re in the midst of a collaboration revolution, working with everyone, all the time, across silos and platforms. But sometimes it feels like we’re stuck in a no-win cycle—dealing with an overwhelming influx of asks, with unclear lines of communication and authority. Overcommitment syndrome looms larger than ever before.

But even amid the seeming chaos, there’s always that indispensable go-to person who thrives on their many working relationships with people all over the organization chart. How do they do it? Go-to people consistently make themselves valuable to others, maintain a positive attitude of service, are creative and tenacious, and take personal responsibility for getting the right things done.

In this game-changing yet practical book, talent guru and bestselling author Bruce Tulgan reveals the secrets of the go-to person in our new world of work. Based on an intensive study of people at all levels, in all kinds of organizations, Tulgan shows how go-to people think and behave differently, building up their influence with others—not by trying to do everything for everybody but by doing the right things at the right times for the right reasons, regardless of whether they have the formal authority.

The Art of Being Indispensable at Work is the new How to Win Friends and Influence People for an era in which the guardrails of traditional management have been pulled away.